Telehealth online consultations
If you are unwell, or have been told to self-isolate or are choosing to self-distance we can continue your care via telehealth consultations – which is a fancy way of saying online consultations!
A virtual consultation with your treating physiotherapist can be just as beneficial as a face to face. We can offer education, advice, instructions on how to ‘self-treat’ as well as exercise sessions and home exercise programs, to keep you on track.
We have tried to answer our patients most frequently asked questions below, to help provide more information about our Telehealth consultation service
Yes. Our physiotherapists assess your presenting concern via two main types of assessment. One involves asking you questions relevant to diagnosing the cause of your issue, the other is a physical examination which may involve watching how you perform certain movements or tasks. Both techniques can be done via telehealth - much of the information we gain from asking you questions gives us a very good understanding of what is contributing to your issue. From there, we can formulate your diagnosis and treatment plan.
Much of what physiotherapists provide in the way of treatment is advice and education, as well as a targeted rehabilitation/management program. This converts very well to an online setting. Hands-on or manual treatment with your physio is obviously not available, however there are many ways your therapist can teach you to self-treat to help provide symptom relief, as we always do during our face to face consultations.
Yes. We always treat all information disclosed confidentially as in a normal clinical or home visit face to face setting.
We can send you via email or whatsapp your individually prescribed exercises with pictures, instructions, as well as educational handouts.
Online consultations by physiotherapists are not currently eligible for private health insurance rebates, however, discuss this with your own insurance provider.